FAQs - Your Order

We will send you a confirming email of your order with the full orders details.

Your order will be packed and shipped within two days, usually shorter and a confirming shipping email will be sent to you with tracking details. Easy

Woops, sorry.

Please call us and advise what the problem is and we will fix it.

To reward you for advising us of the problem we will give you a discount coupon which can be used when you next shop with us. Our way of saying thanks.

Yes, please call us during business hours and we will be happy to help.

Our customer service team is available Monday to Friday, 8.30am to 6.00pm (Australian Eastern Standard time) on +61 3 9357 0116

For after hours service please call Trevor +61 (0)419 336 148

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