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Security of Your Information


Kelly & Windsor - Your Security is as important to us as it is to you!

If you visit www.kellyandwindsor.com or www.kellyandwindsor.eu (our websites) to read, browse or download information, our system may record information such as your server address, top level domain (e.g. .com, .au, .eu etc.) date and time of your visit to the website, pages accessed, information downloaded, previous site visited and browser type.

This information is used for statistical, reporting and website administration and maintenance purposes. Like many other websites, our website may use ‘cookies’ from time to time. A cookie is a piece of information that allows our system to identify and interact more effectively with your browser. The cookie helps us to maintain the continuity of your browsing session and remember your details and preferences when you return. You can configure your web browser software to reject cookies however some parts of our website may not have full functionality in that case.

When we send you emails or other electronic messages, we may record where you open the message and click on particular links. We may also record your interactions with our websites in these circumstances, as well as if you visit our websites after visiting another website which contains one of our advertisements. These processes help us to better understand what information is of interest to you.

How we protect your information

We use the highest level of security in collecting, storing and maintaining the information that you have provided to us. We adopt industry best practice to secure the information against unauthorized access and alteration from third parties.

How we use your information

Kelly & Windsor collects some of your personal information (apart from your credit card details) for the following purposes -

  • To improve customer service - your information helps us to more effectively respond to customer service and to support their needs
  • To personalize user experience - we use aggregated information to better understand how our customers use this site
  • To improve our site - we are always looking for ways to be better
  • To process transactions - we need to know your requirements and preferences to efficiently handle your orders
  • To run promotions and special events
We will not share your information

We will not share, sell or rent users personal information under any circumstances. We may share aggregated information which is not linked to any personal record with outside business partners or third party providers to assist us in running this site, but such information will never include your personal details.

It is your right under privacy law to ask for access to or updating of any of your personal information that may be held by us, except in some limited circumstances. Please see our contact details below. In many cases, we can assist you promptly and informally with these requests. In other cases, we may seek to verify your identity and ask you to make your request in writing.

Credit card details

The Buy Direct facility on this site uses state of the art encryption technology to secure on line orders and sales. No credit card information is captured or stored by Kelly & Windsor as we use a secure third party website, PayPal.

Contact
If you have any concerns regarding the above privacy policy, please contact us.